DIRECT DRIVE AND NO.7 POTTERY WHEELS

A fault has been identified in the above wheels, whereby an electric shock can be sustained through the foot pedal. This can occur if the wiring INSIDE the pedal becomes detached from the potentiometer or corroded as a result of moisture ingress AND then touches on the metal rod at the top of the pedal. The most common cause of disruption to the internal wiring is through damage, usually sustained through pedals being dropped/misused. This can cause detachment of wires, break the plastic casing and seal, allowing moisture ingress and corrosion. Wires can also twist and potentially break if the gland at the back of the pedal becomes loose.

Please stop using your wheel.

Contact the Venco agent you purchased the wheel from or if purchased second hand, please contact an agent who is located closest to you.

The agent will then issue instructions regarding repair of the wheel.

All repairs must be completed using the required repair kits and a licensed electrician and the repair will be undertaken at either the agent’s premises, or in the case of a school or commercial operation with multiple wheels, the repair may be done at these customers location.

If you own a Number 7 electronic wheel, please contact us directly at vencorecall@gmail.com.

Yours sincerely,

The Venco Team